Overview & Technical Summary
Free health app for railway employees
UMID - Indian Railways
is a free-to-download
business
app intended for the
employees of the Indian Railways
(IR). Developed by Digital Indian Railways, the app is an
initiative
of the government body to fully digitize the distribution of UMIDs or
Unique Medical Identity Cards
to all eligible beneficiaries.
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Access to
health
services across
India
is made easy thanks to UMID - Indian Railways. With this tool, IR employees, pensioners, and dependents can avail of their
medical
benefits
without a physical card
wherever they are located in India.
Railways HMIS
is a similar initiative undertaken together with RailTel Corporation of India Ltd.
Cardless transactions
The idea of UMID - Indian Railways is to facilitate the
smooth registration
and distribution
of UMID for all beneficiaries of IR’s health and medical services. It aims to do away with physical cards and provide beneficiaries with
universal access
to healthcare across India. This means that once you have successfully registered and received your unique identification number, you can avail of your benefits right away.
The app uses a centralized
database
at all levels of healthcare units in the country, which not only reduces operational costs but also ensures data integrity. A built-in
validation mechanism
restricts access for ineligible patients. In addition to the easy sign-up process, the platform allows you to update your information, generate outpatient department (OPD) slips, streamline bill
payments
, and more in a
paperless and convenient
way.
As expected,
biometrics
and
web-enabled
QR codes
are some of the smart features that come with the app. The integration of these features makes for a
simpler and more efficient
process. With fewer screen gestures, you can get done whatever you need on the platform. Still, the app is far from ideal. Its user interface is poorly designed and does not subscribe to modern standards.
Needs further optimization
All in all, UMID - Indian Railways is a convenient and helpful platform that enables IR employees, dependents, and retirees to take advantage of their medical and health benefits. It includes smart features for the smooth and fully digitized release of UMID and other procedures. However, despite its lofty goals, the health app fails to take into consideration the importance of a highly optimized user interface. An overhaul
is needed.